Your home is your safe space; it’s where you go to relax and unwind with family and friends. But with extreme hot and cold temperatures, the structure alone isn’t always enough to keep you comfortable. When you look up ‘heating & cooling companies near me,’ you get a list of every possible company within a certain radius. But it can be challenging to tell if those companies are any good. Some of them even pay to get sponsored at the top of search results, which doesn’t indicate whether or not they provide quality services. Here’s what you need to look for when deciding who you want to trust with your home.

Years of Experience

Supporting a new company can be beneficial in many ways, but when it comes to your home and safety, you want experience you can trust. The longer a company has been in business, the more they know about how to properly install and maintain HVAC systems. Having the right expertise and knowledge is crucial to ensure everything is done properly. And with more experience, you can trust that your technicians will be able to help troubleshoot any problems with your HVAC system.

Strong Reputation

Even a company with poor service can find ways to stick around for a long time. The amount of time a company has been in business doesn’t always directly relate to how good that service is. The best way to measure this beforehand is to check online reviews and testimonies. These can give you an overview of how their technicians perform their jobs and what the overall experience is like. Just keep in mind that each review is only one fragment of the whole company. The more reviews a company has, the more weight the average rating has.

Customer Service Representative

A quality heating and cooling company near you will understand how important a comfortable and safe living environment is for your home. That’s why they’ll do whatever it takes to make sure the job is done to your satisfaction. You can usually tell if an HVAC company is right for you from your initial call. A technician or customer service representative will take the time to answer any of your questions and treat both you and your home with respect and care while doing any inspections or services.

Licensing and Certification

When HVAC systems started out, there weren’t many regulations or universal standards to follow, but nowadays there are. When looking at a company to hire for your HVAC system needs, you want to check that the technicians have the full training needed to provide high-quality services. Not only is proper training required, but there’s also licensing for your city/town/district. Because each location has their own ordinances, you need a contractor that is fully licensed and has the permits required to work legally. A company that takes the time to ensure its workers are educated, licensed, and efficient in HVAC system installation and repair is a company that’s dedicated to providing well for its clients.

Upfront Fees

Knowing ahead of time what you can expect to pay for a repair job is crucial, especially if you’re operating on a budget. While some jobs can vary in price depending on the specifics, you always have the right to get a quote for the work before it begins. A good HVAC company will provide you with an inspection of your HVAC system and will give you a quote detailing exactly what work needs to be done and what that work will cost. While some surprises may arise during work due to the fact that HVAC systems run behind walls and under floors, your technician should always be upfront about anything they find and consult you about the fees before adding any additional work to the job.

Emergency Services

HVAC systems don’t always wait until it’s convenient to suffer a malfunction. And you shouldn’t have to wait to get an emergency repair. Not only does a failure in your HVAC system leave you without heating and cooling, but it can also create further problems in your home, such as water damage. Having a heating and cooling company nearby that offers emergency services can help save your property from damage and get your family back to a comfortable living space.

Business Connections

If a heating and cooling company near you is truly reputable, then they likely have strong business connections with other local companies. While you may need help with your HVAC system today, in the future you may have a plumbing issue or need help fixing a broken gutter. If you choose a quality heating and cooling company for this job, you have someone available to offer referrals and help you find more quality technicians to help in other areas of your home.

Safety Conscious

Safety should be the top priority of any company that does work on your house. Finding an HVAC company that focuses on safe working conditions and techniques is crucial. Not only does this protect the technicians as they work, but it also provides protection for you and your family. Because HVAC systems contribute to the overall indoor air quality of your home, some work could pose a hazard. Your chosen heating and cooling company should be aware of these potential dangers and provide you with all the information you need to keep yourself well-protected.

Find a Heating and Cooling Company Near You

If you need help finding an HVAC company you can trust, let SMART St. Louis help. We dedicate ourselves to finding highly trained and certified HVAC technicians so you don’t have to. We do all the work and research ahead of time so we can provide you with a list of heating and cooling companies near you that are qualified and ready to help. So, if you need heating and cooling services in or around St. Louis, check out our list of certified technicians. You can trust that each contractor is SMART certified and has the experience and knowledge needed to perform any HVAC service with efficiency and safety in mind.